Please introduce yourself to our reader?
My name is Bilat Shaista. I’m a Business Management Consultant from London. I’m also a pro boxer who became London feather weight champion in 2019. I enjoy working out and playing chess in my spare time.
Share an experience you had in dealing with a difficult person and how you handled the situation?
I once had a client who wasn’t willing to make improvements to his property, even though it was outdated and needed modernising.
He believed there was nothing wrong with this property and wanted the best outcome without putting any effort or work into it. He would constantly talk over me and wouldn’t listen to the advice given to him. I decided to tell him to look for another company to work with him. He was very surprised by this and wondered why I would turn business away. This actually intrigued him and eventually he started listening. He took on board everything I said and actioned my advice. To this day we share a business relationship.
I believe its important to be firm and upfront with client’s. At the end of the day we have their best interest at heart. At times it may seem harsh but we have to be honest to be able to work with them and get them the best results possible.
Where do you see yourself five years from now?
Well, Covid19 has most definitely delayed my plans, but I have kept positive and focused along the way. I currently see myself taking a step back from the usual work routine, and focusing on motivating and coaching the younger generation in the field of business/property management.
I know there is alot of energy and talent out there, and I want to help channel that energy and talent the younger generation have into something that will benefit them and the economy.
What part of Consultancy are you’re most nervous about?
Being a consultant is no easy job. Sometimes it can feel like taking control of a sinking ship. I am mostly concerned about clients not listening to the advice given, following through with instructions or those staff members that may not want to see change in the organisation. It can be difficult for example to get employees that have worked in a particular company for years to change the way they work, such as going from manual record keeping to data entry through the use of IT systems. That can be quite challenging, but like I say ‘where there is a will, there is a way so anything is possible’.
What is your experience with making quick decisions?
Making quick decisions is key in our business and in order to place our teams, products and services in the right markets, I often have to think on my feet when I’m in the office.
Quick decision making comes with its own risks and disadvantages. We are in such a fast paced environment and as the business grows sometimes when hiring new staff I need to make quick choices or swift judgements about people. There is a chance that I could be wrong about the person and I could end up losing some money if deals fall through for example, but like in all businesses its a risk/chance one has to take.
How would you describe your skills?
I am able to adapt to any situation and mix with people at all levels. I am a team player and am_ serious when I take on a task and always aim high in life. I am a quick thinker and very creative and my skills have certainly developed over the years. The best skill I have to date is being able to plan strategically.
What interests in your life have lead you down the path to becoming a Business Management Consultant ?
I never planned to be a business consultant, but I always knew I didn’t want to work for anyone and wanted to run a successful business myself.
I always had a drive for improving things In life, whether that be myself, the situation I’m in, or helping others to improve themselves. My passion for challenges and finding myself always giving advice to friends, family and acquaintance’s has lead me to this path and really pushed and motivated me to take this step.
In this process I quickly realised that if you want to be successful you have to change your mindset. In life you don’t get what you want but you get what you are. This is one of my mottos and when client’s start to understand this, they usually head in the right direction.
What time of the day do you work best?
I definitely work best in the morning to mid afternoon. I find that I’m most focused at this time and can get alot more done.
What is your experience with social media?
Social Media is a necessary and powerful tool for any business, and like many I have also used this platform. For example I use social media to advertise my business, properties we have and job opportunities etc.
I use it in my personal life aswell, such as when promoting my boxing competitions or to keep upto date on the current trends, but I ensure that I balance my time on it and use it wisely.
How can we follow you on social media?
You can find me on Facebook and Instagram by following my links
Facebook : @Bil Sha
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