UpNest: A Titan In Customer Service and Reviews

Thinking of selling or buying a home? Think UpNest. Launched in 2013, the company has redefined real estate customer service and has created a platform for a seamless connection between home sellers and buyers and experienced real estate agents.

The company has made its way into prestigious recognitions like the Deloitte’s 2019 Technology Fast 500™ and Inc. Magazine’s list of top 500 fastest-growing private companies in 2019.

Speaking on the two-year successive recognition of the company, CEO Simon Ru stated, ‘‘This feat reflects our focus on delivering exceptional service to both buyers and sellers, and the real estate agent community.’’

Hassle-Free Service

What’s great about the service from UpNest is that it takes all the effort from you. Whether you are a home buyer or seller, getting in touch with the right realtor can be tedious and expensive.

On UpNest, you have a ready market waiting.

Photo: Jen Theodore/Unsplash

Homebuyers Will and Jackie Juni from San Jose, CA, did some research and realized it would be difficult to find a home themselves. They decided to try out UpNest, and after a few easy steps, had set up an account.

What they most loved about the service was how personalized it was. Each agent was different and communicated with them uniquely and not following some ‘general’ template.

Their selected real estate agent Tung Nguyen gave them the feel of a friend and not just a realtor.

They found their dream home at a higher value than they expected.

‘‘I would highly recommend UpNest to our family and friends because of its value and no upfront cost.’’ Said Will in his service review.

Saved Costs

With UpNest, there are no upfront costs that have to be paid. On the platform, the market is reversed from the conventional. Now, you have real estate agents competing against one another. Advanced machine learning technology is used to compare its real estate agents based on their performances and select the best matched to your request.

The competition lowers the demand per realtor’s head and forces them to lower their charges. Hence, you get the best agents at the best rates possible.

Cost-effectiveness and transparency were the targeted qualities when the company was found, and it continues to emphasize those. UpNest enables the customer to quickly get competitive rates on services from the best real estate agents in their areas.

With this, you can make enabling them to make well-thought decisions based on perceived value. So far, UpNest has helped American home sellers save over $30 million in commissions.

Agents on the platform have an average of 20 years’ experience in the real estate market, meaning your home is in the best hands.

In Conclusion

UpNest embodies the results of outstanding management and customer service. It has continued to build its client base and online presence in an already highly competitive industry.

With the ever-rising population of the greater America, the company has come at a time where quality real estate services combined affordability is valued more than ever.


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